Our studio
Built for desk careers in western Seoul
ScrollNetwork Digital Academy opened in 2019 when local hiring panels kept asking for evidence — playbooks, triage logs, SLA tables — not course completion PDFs. We run blended cohorts from a studio in Seodaemun-gu and mentor blocks for commuters across the capital region.
We are not a generic coding bootcamp. Tracks focus on help desk management, internal tooling quality, and operations metrics that hiring managers in KR enterprises recognize.
Principles
Evidence over slogans
Every module ends with an artifact you can show — playbooks, dashboards, or triage logs.
Local context
Scenarios reflect Seoul hiring panels and KR business communication norms.
Honest scope
We state what is not included: vendor certs, job placement, and production access.
Mentor bandwidth
Cohort caps keep written feedback detailed, not boilerplate.
Team
Eun-ji Choi
Program Director
Sets curriculum standards and mentor assignments across all desk and operations tracks.
Min-jun Park
Course Mentor
Leads IT Help Desk Management and incident communication modules.
Sora Kim
Course Mentor
Front-end and internal tooling quality for support engineers.
Ji-woo Han
Course Mentor
Data literacy and metrics storytelling for operations teams.
Alex Cho
Course Mentor
Cloud incident coordination and observability introductions.
Hana Fitzgerald
Course Mentor
Service design for portals, chat, and self-service flows.
Daniel Okonkwo
Career Coach
Portfolio reviews, interview prep, and employer conversation practice.
Mei Lin
Admissions Advisor
Helps learners choose tracks aligned with schedule and prior experience.
Sung-ho Baek
Student Success Manager
Monitors cohort progress and connects learners to mentor office hours.
Yuki Tanaka
Course Mentor
Monitoring triage and on-call handoff simulations.
Timeline
- 2019
Studio opens in Seodaemun-gu
First blended cohort for help desk operations with weekend lab space.
- 2022
Mentor network expands
Ten mentors across cloud, security, and product operations disciplines.
- 2025
Roadmap program launch
Structured IT Help Desk Management pathway with capstone reviews.